Select Your Country/Region For More Shipping Information:
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General Shipping Info:
| Monday To Friday |
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- If ordered before 2pm the order will be dispatched the same day where possible, unless it is a public holiday |
| Saturday To Sunday |
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- If the order is placed late Friday, Saturday or Sunday we will aim to dispatch this order on Monday, unless it is a Bank Holiday, then it will be on the Tuesday. |
| Public Holiday |
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- We cannot send out any orders on a Bank Holiday, the order will be dispatched the next working day. |
| Express Deliveries |
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- All our Express Deliveries are delivered by Carrier. - Our Carriers deliver from Monday to Friday. - If an Express Order is sent out on Friday then you will receive the package on Monday. If the Monday is a Bank Holiday then you will receive the package on the next Working Day. |
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Please Note:
Where possible we have tried to get our shipping costs correct at the time and we up date it each month. Sometimes we will have to make contact with you if the shipping costs you have paid for do not cover the actual costs. You will be contacted and given the option on what you would like to do. Please note we will also refund any extra costs on shipping if we can get the items to you at a better price with our selected courier.
We’re thrilled to announce an exciting new addition to Total-Hockey!Â
We have partnered with Route to provide premium package protection and tracking services for your orders! Adding Route's Package Protection to your order at checkout means your order is protected against loss, damage, or theft while in transit. Should anything happen to your order, you will be able to quickly file a claim through the Route team for an instant refund or reimbursement.Â
On top of protecting your orders, Route’s Package Protection is also 100% carbon neutral. Route has partnered with Patch, a high-integrity carbon-neutral project, to neutralize carbon emissions for each order! Rest easy knowing that when you place an order through Total-Hockey, your order is not only protected against the unthinkable, but it’s helping protect the environment.Â
Once you’ve made your purchase, you can easily track it visually (and any other order) with Route’s platform. Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout every part of your delivery.Â
Learn more about Route’s Carbon Neutral Shipping initiative here and If you have any questions you can find them in our Route FAQ’s here.
